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Holiday Purchase Returns: Are You Up to the Challenge?

Holiday Purchase Returns

Josh Duane, Sales Director for Hy-Tek Integrated Systems – Southern Operations Division, provides insights about how the 2020 holiday purchase returns this season will be different than any other holiday season we have seen in the past. He shares his best practices advice in an article he recently authored, Holiday Purchase Returns: Are You Up To The Challenge?, which appears in the September/October edition of PARCEL Magazine.

In his article, Josh uncovers what can be done to help ease the burden of handling returns such as:

Categorization of items is key. Do not have your employees waste time researching or trying to decide what to do with a return as it comes in. Have well-defined rules for product type and condition so that associates have clearly defined procedures for handling the item as it is received.


 Be organized. Clutter slows the returns process down. Anticipating how to receive, store, work, and get items back into inventory will limit the clutter, speed up the process, and help prevent loss or additional damages to items. Pre-plan and allocate enough space to support the peak surge, which is often much greater than the standard flow.

To read the full article, click here.

Josh Duane is the Sales Director for Hy-Tek Integrated Systems, Southern Operations Division.  Employee-owned Hy-Tek, serves customers in the United States, Canada, and Mexico from offices in Georgia, Indiana, Kentucky, Ohio, New Jersey, Pennsylvania, and Tennessee.

To learn more about how to be prepared for the coming influx of returns, contact: 800-818-6242.

About Hy-Tek Material Handling

Hy-Tek is the premier single-source provider of material handling solutions for a wide range of industries including manufacturing, distribution, retail, construction, food, electronics, and automotive. Since 1963, Hy-Tek and its best-in-class industry partners—including manufacturers of industrial equipment; conveyor systems; automated storage and retrieval systems; rack, and shelving—have been providing customers large and small with turnkey solutions. From customized one-of-a-kind handling and storage systems to pre-assembled buildings and off-the-shelf products—Hy-Tek’s experienced team of engineering, sales, operations, and project management professionals partner with customers to help enhance productivity, streamline processes, and boost profitability.

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- Advance Auto Parts / CARQUEST


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- National Retailer